Learning and Utilizing Outlook 2016 Apps and Features

Step-by-Step Instructions for Using Outlook with Confidence

This course with give you the skills and confidence to utilize Outlook, allowing it to enhance your daily work requirements. Outlook's applications give us the opportunity to become more efficient with our time and become more organized with many of our daily tasks. Learn how to harness these skills to your advantage.

This course will start by teaching you to navigate Outlook's screens and tab/ribbons. Once you are comfortable with navigating Outlook, we'll move into working with the various Apps -

  • E-Mail Basics
    • Creating
    • Attachments
      • Tabs/Ribbons
      • Attaching Files
      • Opening
      • Saving
      • Printing
    • Replying to E-Mails
    • Forwarding E-Mails
    • Printing E-Mails
  • E-Mail Organization
    • Utilizing Clutter
    • Working with the Junk E-Mail Filter
    • Working with Rules
  • E-Mail Signatures
    • Creating
    • Applying
  • Out of Office Assistant
    • Basic
    • Adding Rules
  • Calendar
    • Tabs/Ribbons
    • Working with Appointments - Single and Recurring
    • Working with Meetings - Single and Recurring
    • Peek the Dock
    • Printing Calendars
    • Creating and Printing Blank Calendars
  • Contacts
    • Tabs/Ribbons
    • Working with New Contacts
    • Working with Contact Groups
    • Working with Groups
    • Sharing Contacts
    • Printing Contacts
  • Tasks
    • Tabs/Ribbons
    • Working with Tasks - Single and Recurring
    • Creating Tasks from Messages
    • Updating Task Progress
    • Peek the Dock
    • Printing Tasks
  • Notes
    • Tabs/Ribbons
    • Working with Notes
    • Printing Notes

Step-by-step instructions for the features taught are included with the resources.

Your Instructor

Vicky Bisbach
Vicky Bisbach

I have over 20 years of experience training within the law firm environment. I have trained attorneys and staff on software including Office 2003 - 2013, iManage (document management) and Nuance PDF Converter Professional.

I enjoy helping people learn new software and walking them through solving problems or questions they may have using features. I get great satisfaction in seeing someone's confidence level grow as they continue working with new software.

Bachelor of Science Degree - Computer Sciences & Business Administration

University of Wisconsin - Platteville, Platteville, WI


MCT: Microsoft Certified Trainer

MSOMS: Microsoft Office 2013 Master Specialist

MSOE: Microsoft Word 2013 Expert

MSOS: Microsoft Excel 2013

MSOS: Microsoft PowerPoint 2013

Course Curriculum

  Outlook Introduction
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days after you enroll
  Outlook Quick Access Toolbar
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  E-Mail Signatures
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  E-Mail's Out of Office Assistant
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days after you enroll

Frequently Asked Questions

When does the course start and finish?
The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.
How long do I have access to the course?
How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own.
What if I am unhappy with the course?
We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.

Get started now!